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This unique text takes a practical, clinical approach to communication - introducting nurses and nursing students to effective interaction with clients, their families, and health care team members. It begins with an overview chapter on the general principles of communication theory. The remaining chapters address how the nurse communicates with students and instructors, peers, physicians, culturally diverse people, pediatric and elderly patients, grieving families, distressed people, critically ill patients, and patients in the home. The tone is friendly and conversational - using cartoons, case studies, exercises, and other pedagogical features to convey points. Covers documentation including writing client orders, home care charting, using hospital forms, writing incident reports, and more. Provides practical examples throughout. 'Consider This Scenario' sections feature actual situations and vignettes which demonstrate the importance of communication in assessing client needs accurately and intervening appropriately. Reduces the fears of communicating. Many cartoons throughout humorously illustrate common examples of communication skills. Offers critical thinking activities. Each chapter ends with Practical Applications which offer individual or group activities, case studies, and critical thinking questions.
