Total quality management in geriatric care

by Douglas K. Miller

1995

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In this volume, prestigious geriatric researchers examine the concepts and practice of Total Quality Management and Continuous Quality Management as innovative approaches to improving health care services and delivery to the elderly. The authors supply case illustrations for the implementation of quality improvement processes in care settings for older adults, such as nursing homes, home care, acute care, and office practice, as well as in the training of medical students and postgraduates. Demonstrations are given as to how different approaches can be effectively applied to each setting.